FAQ

Your massage therapist, Jackie, was trained in Florida in the mid-1990's with a 400 hour base level Swedish and spa training then continued with a professional 900 hour advanced therapeutic level training. She then finished that with a degree in massage business and holistic medicine. Still feeling motivated, she took a deep dive into Anatomy and Physiology, nutrition, consultation and herbalism while simultaneously running a massage clinic and working with doctors and health care practitioners around Central Florida. 

She brings with her to Southern California, a passion for her work including hundreds of more hours of education and hands on training from live seminars and up-to-date online courses. Thousands of hours of personal experience working with physical therapists, acupuncture doctors, specialists and chiropractors has helped to shape her techniques and gain critical insight into the world of wellness and personal healthcare. With this, she is able to bring her clients an in-depth experience with a wide variety of therapeutic techniques for relief and relaxation.

J-Bird massage is Swedish based which offers gentle sweeping and kneading strokes to increase circulation, improve flexibility and offer stress relief. 

In addition to Swedish, she offers an Integrated technique session that is tailored to your specific needs using a blend of advanced techniques. 

These sessions can be spot specific or full body therapeutic depending on what the client requests.

Some of the techniques J-Bird is certified in are prenatal, neuromuscular, myofascial release, lymphatic clearing, trigger point therapy, sports, reflexology, acupressure, cranial sacral, facial/buccal, barefoot, gua sha, cupping, herbal compress, wraps and scrubs, hot rock, bamboo, dry brushing and stretching.

She does not offer thai massage, but can offer a recommendation to someone who can.

MOBILE-

Your massage therapist will text you 30-60 minutes before arriving. Please provide gate codes, parking suggestion, amount of stairs and any entry instructions.

There is not a lot of space required to set up the equipment. Please have your treatment area clear of clutter and your pets managed outside of the room. A bathroom with sink, an electrical outlet and a clear path to the exit is appreciated.

Once the equipment is ready, your massage therapist will review your concerns and provide any further instruction.

AT OUR OFFICE-

Please arrive 5-10 minutes prior to your massage. We have a small parking lot that often fills up at busy times. Cardiff offers free street parking throughout the area.

MOBILE-

Please be aware that additional time is needed for set up, breakdown and consultation. J-Bird Wellness reserves an additional 15-30 minutes before and after the treatment to accommodate this process. Allow 90 minutes for a 60 minute treatment.

When scheduling consecutive massages, Jackie asks for 10-15 minutes between clients to sanitize equipment and replace sheets.

AT THE OFFICE-

Our massage sessions run the full 60/90/120 minutes. Please allow some extra time for yourself before and after the treatment.

We are happy to accept 

Credit Cards, Cash, Venmo, Zelle, HSA/FSA cards, some Crypto payments and barter exchanges for specific services

MOBILE-

J-Bird Wellness mobile massage is based near Carlsbad Village and offers on-site massages to parts of Carlsbad, Encinitas and Oceanside. Extended service areas considered.

9:00-7:00 (last appointment time).

OFFICE-

You can find Jackie by appointment in Cardiff-by-the-Sea inside of Cardiff Chiropractic Clinic 2147 Newcastle Ave

Tuesday, Saturday and Sunday

6:00-6:00

Life happens! J-Bird provides same day cancellation up to 3 hours before your scheduled appointment time. To protect our massage therapist's time, any cancellation within 3 hours of the scheduled appointment time may be charged a small deposit fee.

Peace is necessary for massage sessions to run smoothly. Appointment requests, and communications will be returned when J-Bird is not in session. 

Thank you for your patience.

Certified & Insured

We Reserve the Right to Terminate or Refuse Service

J-Bird Wellness LLC is a professional massage therapy service. We will terminate and cancel service for any inappropriate or aggressive behavior, actions or comments towards our therapists.

We choose love and celebrate diversity.

Therapist Safety

All Therapists are required to safety check in with the home office when arriving and leaving appointments.

All Therapists will carry personal alarms that link to emergency services.

Client Safety

It is the responsibility of the Client to disclose all health concerns on the intake form and during consultation.

The Client will be professionally draped with a sheet for table massages and clothed for chair massages.

Our Therapists will check in with the Client throughout the massage treatment to assess pressure and comfort level. The Client must communicate any pain or concerns immediately.

Legal

Massage therapy is a manual treatment that has the potential to cause light bruising and soreness. Do not engage in massage without a doctor’s consent if you have any major health concerns. It is the responsibility of the client to communicate pressure needs throughout each session.

Your Path to Relaxation Starts Here

Whether you're looking to unwind, ease tension, or enjoy a personalized massage in the comfort of your home, we’re here to make it easy. Reach out today to book your session or ask any questions—relaxation is just a message away.